Horizontal Issues


Welcome to the Horizontal Issues Knowledge Centre!

Here you will be able to find regularly updated database of theoretical and practical materials & resources on Horizontal Issues for service provision to people with disabilities, such as :

  • Policy and Legislation
  • Quality of Services
  • Funding of Services
  • Users' involvement and Co-production

PROJECTS

You'll also be able to find information related to several EASPD projects. At the moment, the projects available are

  1. EMISC
  2. TOPHOUSE


CATEGORIES

You can also filter the glossary accessing the following categories of information:

You may search the database by key word; by category or by date of upload and uploaders. 







Browse the glossary using this index

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Picture of Veneta Kuyova

Veneta Kuyova

Picture of Veneta Kuyova

Commission Staff Working Document on Exploiting the Employment Potential of the Personal and Household Services

by Veneta Kuyova - Monday, 26 February 2018, 11:35 AM
 

Description 

This document focuses on exploiting the employment potential of the personal and household services. The Annual Growth Survey 2012 emphasised the need for Member States to give priority to "developing initiatives that facilitate the development of sectors with the highest employment potential, including  the low-carbon, resource-efficient economy ("green jobs"), in the health and social services sector ("white jobs") as well as in the provision of other services to the individuals and households and in the digital economy".


Reference 

ec.europa.eu/social/BlobServlet?docId=7623&langId=en



 

Picture of Veneta Kuyova

Common Quality Framework for Social Services of General Interest

by Veneta Kuyova - Monday, 26 February 2018, 11:41 AM
 

Description 

This document proposes a non-compulsory framework for Quality in Social Services of General Interest (SSGI) taking into account European, national and local initiatives on specific services and contributes to the definition of quality in Social Services of General Interest.

Reference 

http://www.epr.eu/images/EPR/documents/projects/prometheu/CQF%20for%20SSGI%20-%20FINAL%20VERSION.pdf




 

Picture of Veneta Kuyova

Communication from the European Commission "A Single Market for 21st Century Europe" - Services of General Interest, Including Social Services of General Interest: A New European Commitment

by Veneta Kuyova - Monday, 26 February 2018, 11:52 AM
 

Description 

The communication COM(2007) 724 presents the European Commission's views on the debate about the responsibilities of the EU and about whether or not the EU should adopt an overarching framework for services of general interest. It also draws on the public consultation on social services of general interest initiated in 2006. 

Reference 

http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A52007DC0725




 

Picture of Veneta Kuyova

Continuous Quality Improvement as an Internal, Collaborative, and Transformative Process: OEES Manual Supplement

by Veneta Kuyova - Friday, 5 January 2018, 2:41 PM
 

Description 

The purpose of this OEES (Organisation Effectiveness and Efficiency Scale)  Manual Supplement is to describe the authors' approach to continuous quality improvement (CQI) as an internal, collaborative, and transformative process that is used to enhance an organization's effectiveness and efficiency. 

Reference 

http://sid.usal.es/idocs/F8/FDO26899/suplemento1_oess.pdf




 

Picture of Veneta Kuyova

Continuous Quality Improvement Strategies Referenced to the Perspective of the Customer, and the Organization’s Growth, Financial Analyses, and Internal Processes

by Veneta Kuyova - Friday, 5 January 2018, 2:41 PM
 

Description 

The Organization Effectiveness and Efficiency Scale (OEES) is increasingly being used as a framework for continuous quality improvement. The four quality improvement steps involve: Assessing; Planning; Doing; Evaluating. This document provides more specific quality improvement strategies associated with each of the 20 best practices/evidence-based indicators on which the OEES is based. By way of review, the 20 evidence-based indicators reflect best practices that enhance an organization’s effectiveness and efficiency.


Reference 

http://sid.usal.es/idocs/F8/FDO26899/suplemento2_oess.pdf



 

Picture of Veneta Kuyova

Council Directive on Implementing the Principle of Equal Treatment between Persons Irrespective of Religion or Belief, Disability, Age or Sexual Orientation

by Veneta Kuyova - Friday, 5 January 2018, 3:54 PM
 

Description 

The aim of this proposal is to implement the principle of equal treatment between persons irrespective of religion or belief, disability, age or sexual orientation outside the labour market. It sets out a framework for the prohibition of discrimination on these grounds and establishes a uniform minimum level of protection within the European Union for people who have suffered such discrimination.

Reference 

http://eur-lex.europa.eu/legal-content/en/ALL/?uri=CELEX:52008PC0426




 

Picture of Veneta Kuyova

Council of Europe Disability Action Plan 2006-2015

by Veneta Kuyova - Monday, 26 February 2018, 12:21 PM
 

Description 

This document presents the Council of Europe Action Plan to promote the rights and full participation of people with disabilities in society: improving the quality of life of people with disabilities in Europe 2006-2015. The Action Plan is a practical tool to enable societal developments and demographic changes and to promote the rights of people with disabilities. Its core principles include: independence, freedom of choice, full participation and equal access to political and public life.

Reference 

https://rm.coe.int/CoERMPublicCommonSearchServices/DisplayDCTMContent?documentId=09000016806994a0




 

Picture of Veneta Kuyova

Council recommendation of 22 April 2013 on establishing a Youth Guarantee

by Veneta Kuyova - Friday, 5 January 2018, 4:21 PM
 

Description 

The document presents the Council Recommendation of 22 April 2013 on establishing a Youth Guarantee.

Reference 

http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:C:2013:120:0001:0006:EN:PDF




 

Picture of Veneta Kuyova

Creativiteit. Hoe? Zo!

by Veneta Kuyova - Monday, 26 February 2018, 12:41 PM
 

Description

This is an innovative and inspiring book with ideas and tips on how to use creativity for improved organisational and personal development. The book includes useful illustrations, practical examples, exercises and methodologies on how to develop new ideas and discover your creativity.


Reference

https://www.lannoo.be/nl/producten/creatief-denken/creativiteit-hoe-zo 

 

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Deklaracija EASPD-a o zapošljavanju (Croatian)

by Veneta Kuyova - Tuesday, 27 February 2018, 2:13 PM
 

Description 

EASPD je Europska udruga pružatelja usluga za osobe s invaliditetom. Naš glavni cilj je borba za prava osoba s invaliditetom i provođenje u djelo Konvencije Ujedinjenih naroda o pravima osoba s invaliditetom (dalje u tekstu: Konvencija UN-a) putem učinkovitih i visokokvalitetnih uslužnih sustava. U Europi živi približno 80 milijuna osoba s invaliditetom. Jasno je vidljivo da je njihova zastupljenost na tržištu radne snage znatno niža u usporedbi s populacijom u cjelini. Osobe s invaliditetom nisu potpuno integrirane u tržište rada; gotovo polovica populacije radne dobi je ili nezaposlena ili proglašena nesposobnom za rad. Mnogi od onih koji su zaposleni ne dobivaju dovoljno posla ili primaju plaću nižu od zakonom propisane minimalne plaće, obavljaju poslove koji su ispod njihovih mogućnosti ili imaju privremene ugovore i slabe izglede za napredovanje.

Reference

http://www.easpd.eu/sites/default/files/sites/default/files/ELOSH/easpd_employment_declaration_-_final_croatian.pdf

 


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