Welcome to the D-LoT Learning Platform!

The platform provides a working environment for the mentors and mentees in the D-LoT project. Here the participants will be able to actively collaborate while following the D-LoT training course.
The D-LoT course contains 10 training modules covering the most important learning outcomes for key managerial personnel in the service providers to persons with disabilities.

This training will help you to:
  • Gain awareness on the shifting landscape of service delivery for persons with disabilities
  • Further develop your knowledge on innovative (management) models, evidence-based best practices and latest trends on service provision for persons with disabilities
  • Develop innovative thinking, which would help you to communicate better, solve problems faster and align your services and support
  • Ensure the sustainable improvement of your organisation through strengthened effectiveness and efficiency of your work

Using the E-Learning Platform

1. Access:

Only D-LoT participants (mentors and mentees) can access the training course. External participants however can make use of the Knowledge Centre.

For more details on how to access the Knowledge Centre please follow the log in link.

2. Following the modules:

The 10 modules are organised in a way to build up your knowledge and understanding. It's recommended that you follow them one after another.

Each module is organised in 4 consecutive steps:

Step 1: Lecture

Step 2: Quiz

Step 3: Assignment

Step 4: Feedback and Support

Bibliography/Recommended texts/Resources

3. Communicate with your peers:

You can use the Forum and the Messages options to communicate with your mentor, mentee and other D-LoT participants.

If you need further information and details, the D-LoT project team will be happy to help you! To get in touch please go to the Contacts page.

Let's get started!

Course Image Webinars
Right to Employment
Inclusive Education and Early Intervention
Independent Living
Accessibility and Person Centred Technologies 


Course Image Human rights and disability services: the UN CRPD framework

One of the hardest tasks facing the Convention on the Rights of Persons with Disabilities is bringing along a change in attitude and perceptions about disabilities. Mostly these are the result of prejudices that have been consolidated over many years. Psychological barriers are the hardest to break down. The objective of the module is to create awareness and encourage discussion and redlection about disability in order to better understand the principles and the values of the human rights approach to disability.

Course Image Development of Social Services and Policies in Europe

Social service providers for persons with disabilities must play an active role in developing high quality and enabling social services systems to ensure that the UN CRPD is implemented. Social Services providers must think and act on how they can provide solutions, rather than hinder access to their human rights for persons with disabilities. The module demonstrates that despite the important disparities between the social services systems in Europe, all countries face issues in terms of teh implementation of ther UN CRPD. This means that stakeholders involved in the disability field must continue to advocate for polictical commitment and support for the implementation of the UN CRPD at all levels, including at European level.

Course Image Planning Inclusive Communities


The UNCPRD has led to a new legal framework with consequences for the local political level. However, it cannot be expected that new legal prescriptions are automatically transferred into changes of given local structures and day-to-day practices. Processes of implementation need active initiation. Local planning can lead to adequate policies for an “inclusive community” that respect diversity, local developmental paths and provide conditions for accessible infrastructure and inclusive services for persons with disabilities.

Course Image Communication, networking, stakeholder cooperation and information system


Service providers strive to deliver high-quality services promoting the full participation and inclusion in society of all persons with disabilities. Support services play a key role in enabling people to enjoy their human rights on an equal basis, beyond disability or any other factor. To this end cooperation and networking in the field of social service provision are necessary. Political reasons: to represent the sector, to stand for transparent and sustainable legal frameworks and to influence society positively for living in the community. Quality reasons: to provide services according to the needs of persons with disabilities and to stand for users’ rights cooperation of different service providers. To improve decision making, control and the quality of services for persons with disabilities organisationsa and need an integrated an integrated system of informaton.

Course Image Skilful in Creative Thinking- the Service Design Method


Creativity and creative thinking is a skill that often has been brought into a context of mysticism or vagueness.  However creativity is a grounded skill that consists of 1% inspiration and 99% perspiration.  It is the ability to produce something original and useful and appropriate for the context it has been created for.  We use the creative process of service design in order to structure our thinking. A complete outline of this process will be offered in this course.

Course Image Developing quality services


Social services are subject of an intensive demand for quality and effectiveness. All the European Member States have embarked upon a so-called process of modernisation of their social services. The common challenge in this process is to tackle the tensions between universality, quality and financial sustainability. As results of the modernisation, the social sector is developing into a more open and competitive free market. In a market which is diverse and which has a large variety of services, the service users have an increasing need to know which the best offers are and which organisation assures quality and value for money.

Course Image Towards personalised services


Services for disabled people should be aligned with the UN CRPD Article 19
Service providers should support individuals on the basis of personal needs, choices and aspirations.
Personalized services should empower the user.
Service providers should be drivers for inclusive societies and bridge-builders towards mainstream services.
Service providers should provide demand-steered support services, financed through direct payments and personal budgets, instead of support packages.
“Nothing about us without us” – means full participation of disabled people in the creation, delivery and evaluation of services
Course Image Human resources & organisational management

We live in a transformational era that focuses on change and creating value through innovation. This transformational era can be described on teh basis of five characteristics: the person is central, organisations are streamlined, information sytems are performance- based, quality improvement is a continuous process, and participative leadership. This module will help service providers understand the challenges they need to face today and equip them with the knowledge they need to evaluate and execute the necessary prositive transformation in their work in accordance with the quality of life approach to service delivery.

Course Image Support services enabling human rights
For service providers the requirements enunciated in teh UN CRPD call for a re-shaping of how services are provided; for the development of new services not currentrly available to meet new and changing needs and/or the integration in the services of a person-centred, inclusive, participative and individualised approach, adopting the new human rights model of disability.
Course Image Access to funding


The objective of the module is to give an overview of the main project-related funding instruments for service providers and useful information on how to access funding to develop innovative ideas, to learn from one another and exchange best practices on developing new solutions and responses to increasing social needs and challenges.